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Sales Development Representative with 7+ Years of Experience | Proficient in Sales Strategy, Lead Qualification, and CRM Systems

Cesar

Top Rated

Sales Representative

Medellín, Colombia🇨🇴

About

Results-driven BDR, SDR, Appointment Setter, and Customer Service professional with experience in SaaS, IT solutions, cybersecurity, and lead generation. Skilled in CRM management, outbound prospecting, and building strong client relationships across multiple industries.

Industry Experience

Freight & Package Transportation

Computer & Network Security

Data Security Software Products

Telecommunications

SaaS Platforms

Software Experience

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Additional Languages Supported

Spanish

Roles Qualified For

Sales Representative

Virtual Assistant

CRM Administrator

Customer Support Representative

Work Experience

Sales Representative

06/2025 - 12/2025

https://soaringtowers.com/

United States

Target leads, engage conversations with the ICPs, Set appointments to book demos , use Go High Level to complete the full sale cycle, make about 100-150 daily using automated dialer, add the outcome of each call. keep records and pipeline updated.

Key Responsibilities:

- Generated and qualified leads through networking, referrals, and direct outreach.

- Conducted in-home and virtual consultations to assess energy usage and recommend solar solutions.

- Delivered customized proposals, explaining cost savings, financing options, and system performance.

- Partnered with operations and installation teams to ensure smooth project execution.

- Maintained relationships with clients post-sale to encourage referrals and satisfaction.

Major Achievements & Highlights:

- Consistently ranked among top producers by exceeding monthly and quarterly sales goals.

- Helped Businesses with their dtat protection, compliance and data back up in their officess.

- Built a strong pipeline of referral-based business through trust and customer education.

Sales Representative

01/2020 - 02/2022

https://www.pandadoc.com/

United States

As a Business Development Representative, I was responsible for identifying and qualifying new business opportunities, building relationships with prospective clients, and generating a consistent pipeline of sales-qualified opportunities for the Account Executive team. I worked closely with sales and marketing to execute outbound prospecting campaigns, nurture leads, and contribute to overall revenue growth.

Key Responsibilities

Conduct outbound prospecting through cold calls, emails, LinkedIn outreach, SMS, and other multichannel engagement strategies.

Identify decision-makers and key stakeholders within target organizations.

Qualify inbound and outbound leads using BANT, qualification frameworks.

Schedule high-quality discovery meetings and product demonstrations for Account Executives.

Research target accounts to understand business challenges and identify potential software solutions.

Develop personalized outreach campaigns that increase engagement and response rates.

Build and maintain a healthy sales pipeline while ensuring accurate CRM data.

Collaborate with marketing on lead generation campaigns and follow-up strategies.

Handle objections professionally and communicate the company's value proposition effectively.

Attend sales meetings, product training sessions, and coaching programs to continuously improve performance.

Maintain detailed records of all prospect interactions and sales activities.

CRM & Sales Tools

Managed prospecting activities using CRM platforms such as GoHighLevel, Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, and Pipedrive.

Updated lead status, contact information, notes, follow-up activities, and opportunity stages.

Created automated workflows, email sequences, pipeline stages, and task reminders.

Utilized sales engagement tools for outbound prospecting and campaign management.

Generated CRM reports to monitor pipeline health and sales performance. 80–120 outbound calls per day.

50–80 personalized emails sent daily.15–25 Sales

Sales Representative

04/2022 - 11/2023

https://www.spectrumvoip.com/

United States

Led B2B software sales for Businesses Telecommunications, specializing in solutions that drive operational efficiency, revenue growth, and scalable workflows.

Consulted with providers to optimize practice management, increase reimbursements, and implement systems designed for long-term growth.

Successfully closed millions of dollars in revenue, consistently exceeding sales targets and KPIs.

Onboarded 300+ Business offices, in different markets as automothive, health-care, Finace, ensuring smooth adoption and integration of phone set up solutions while building strong client relationships.

Collaborated cross-functionally to deliver customized solutions, improve client retention, and provide continuous value post-sale.

Drove new business sales, communications solutions, including unified communications, contact center platforms, and programmable APIs.

Prospected, qualified, and engaged clients through multi-channel outreach (email, phone, social media) to identify communication needs and present tailored solutions.

Delivered product demonstrations and consultative presentations, translating technical capabilities into clear business value for prospects.

Managed sales pipeline using CRM tools, ensuring accurate forecasting, timely follow-ups, and attainment of sales quotas.

Licenses, Certifications & Awards

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