Chris

Product Lead

- Mentor 2 PMs across cloud marketplaces and co-selling product areas on web and CRM surfaces.

- Set strategy and roadmap, lowering churn 25% and growing ARR 4× to $4M across 250 customers.

- Built intake and prioritization systems, improving team morale and reducing feature gaps 4×, bugs 7×, and resolution times 2.5×.

- Launched AI-powered “Co-Sell Insights” and automated workflows, driving differentiation and sales.

- Evolved CRM-native integrations, increasing partner engagement and sales velocity.

Sr. Product Manager, Core & Integrations

- Defined product and GTM strategy, scaling ARR 7.5× to support Series B.

- Built “Gold Mining” to infer 12M relationships, boosting network size 30% and score accuracy 15%.

- Built “Insights” to surface relationship context inline, increasing intro request success 2×.

Sr. Product Manager, Core

- Led team of 8 across web, mobile, and browser extension, growing users 3.3× across 4,250 companies.

- Owned 0-1 development, launch, and iteration of Enterprise edition, scaling ARR 2.7× in year 1.

- Built “Paths” to automate outreach tracking, eliminating spreadsheets and most manual user actions.

- Fixed 425 legacy bugs, feature gaps and usability issues, reducing churn 26% and support tickets 7×.

Product Advisor

- Advised leadership on product vision, strategy, roadmap, design and GTM, helping them find product-market fit through prototypes, teardowns, research, and domain expertise.

Sr. Product Manager, Digital Customer Experience (CX)

- Re-built web and mobile support products, increasing customer penetration 25% and visitors 31%.

- Re-built community product, growing members 3.1×, user-generated content 6.3×, and self-service 37%.

- Optimized search, boosting SEO traffic 59%, on-site search adoption 11%, and content chick-thru 41%.

Sr. Platform Manager, Enablement Systems

- Led team of 2 managing 9 internal systems for 47K users with an average 4/5 CSAT.

- Key initiatives led to boosting adoption 81%, engagement to 45 min/day, and activity 2.1× YoY.

- Re-built internal web and mobile video platform, turning around and boosting usage 65%.

Director of Product Marketing

- Co-led product strategy and GTM across 3 product managers accounting for 50% of revenue.

- Built tiered product launch playbook, improving launch ROI and cross-functional alignment.

- Led customer, competitive, and market research to inform product and GTM.

Head of Marketing

- Led team of 4 to launch 3 products, securing our first 50 customers, 30k+ users, and a $15M series B.

- Launched “Tactbot”, an AI-driven assistant with 7 integration (e.g., Slack, Alexa, Carplay, Android Auto).

- Developed and scaled GTM infrastructure from scratch.

Head of Growth

- Led team of 5 on growth initiatives, scaling 7× to 300k leads, 50k users, and 5k customers.

Head of Growth

- Led team of 6 on growth programs, scaling 9× to 50k monthly visitors, 5k leads, and 600 customers.