Christian
Customer Support Representative
$2,000–$2,499
About
Sales and Customer Support Specialist | 5+ Years of Experience | CRM & Inbound Strategies Expert
Industry Experience
Civic & Social Organizations
Business Consulting & Services
Software Experience
Candidate Information
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Sales Representative
11/2022 - Presenthttps://www.familycarbuyers.com/
Colombia
Enhanced customer satisfaction by diagnosing vehicle conditions and tailoring solutions to meet specific needs, resulting in a 20% increase in repeat business. Secured favorable deals for clients by leveraging advanced negotiation skills and market insights. Streamlined customer data management with CRM systems, improving follow-up efficiency and reducing data entry errors. Boosted repeat business and referrals by implementing strategic follow-up procedures, leading to a 25% increase in client retention.
Operations Coordinator
05/2025 - Presenthttps://www.doerlyworks.com/
Colombia
• Streamlined day-to-day operations to support project execution and team efficiency.
• Coordinated internal workflows, ensuring deadlines and quality standards were met.
• Managed communication between departments and clients to maintain project alignment.
• Maintained documentation and process records to support operational transparency and improvement.
• Assisted in the development and implementation of operational procedures and best practices.
Executive Assistant
08/2015 - 01/2017http://www.casacentral.org
United States
HR Payroll Coordinator:
• Approved time sheets and ensured compliance with agency and policy guidelines
• Processed semi-monthly payrolls for departments of the agency
• Processed any wage garnishment following payroll laws and maintained accurate records.
Licenses, Certifications & Awards
Teacher Of English To Speakers Of Other Languages (TEFL)
International Open Academy
07/2024
Google UX Design Certificate
Coursera
09/2022
Trusted by GTM teams at:
