Sales and Customer Support Specialist | 5+ Years of Experience | CRM & Inbound Strategies Expert
Christian
Customer Support Representative
$1,460 – $2,090/mo
Customer Support Representative
$1,460 – $2,090/mo
Industry Experience
Civic & Social Organizations
Business Consulting & Services
Human Resources Services
Nonprofit Organizations
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Additional Languages Supported
Spanish
Roles Qualified For
Trusted by GTM teams at:
https://www.familycarbuyers.com/
Colombia
• Managed 40–60 inbound leads weekly, identifying customer needs and delivering tailored purchase solutions
• Negotiated pricing using market analysis and vehicle condition assessments, supporting revenue targets
• Maintained 100% CRM activity tracking compliance, enabling accurate lifecycle management and follow-ups
• Built trust-based customer relationships contributing to repeat business and referral generation
• Balanced high-volume sales performance while maintaining strong customer satisfaction outcomes
https://www.doerlyworks.com/
Colombia
• Led 10–15 weekly individual and group counseling sessions using CBT and psychoeducational methods
• Managed documentation and care coordination for a caseload of 20+ clients
• Collaborated with multidisciplinary teams to support treatment planning and continuity of care
• Improved client engagement through structured behavioral interventions and goal tracking
http://www.casacentral.org
United States
HR Payroll Coordinator:
• Processed payroll for 80–120 employees across multiple departments
• Maintained payroll accuracy exceeding 98% compliance standards
• Ensured adherence to regulatory and organizational payroll policies
• Managed confidential employee records and wage garnishment processing
International Open Academy
07/2024
Coursera
09/2022