Christine
Customer Success Specialist
$1,300 – $1,870/mo
About
Customer service and sales professional with experience supporting customers through phone, email, and chat. Skilled at resolving issues, building positive client relationships, and handling high-volume communication in fast-paced environments. Known for being dependable, organized, and focused on delivering a great customer experience.
Industry Experience
SaaS Platforms
Telecommunications
Financial Services
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Sales Representative
01/2025 - 06/2025https://www.creditjoy.com/
Jamaica
Conducted in-depth credit report analyses and financial consultations for 10–15
prospects daily.
Presented tailored credit repair solutions based on client goals, objections, and
financial standing.
Converted skeptical prospects into paying clients through education, empathy, and
trust-based selling.
Assisted clients with dispute strategies, including the removal of 10+ credit
inquiries per client when applicable.
Generated an estimated $60K+ USD in revenue within a 6-month period through
consistent closing performance.
Maintained accurate records and follow-ups within CRM to ensure long-term client
success and retention.
Customer Support Representative
12/2023 - 12/2024https://www.continuumgbl.com/
Jamaica
Handled 40–60 customer interactions daily across voice and chat channels.
Maintained a 95%+ customer satisfaction score (CSAT) through first-call
resolution and empathy-driven support.
Identified upsell and retention opportunities during service interactions, increasing
customer lifetime value.
Resolved billing, order, and technical concerns while adhering to SLA and QA
standards.
Documented all interactions accurately using ticketing and CRM systems.
Videos
Watch Video
Trusted by GTM teams at:
