Christopher
Help Desk Specialist
$1,176.47 - $2,352.94
Christopher
Help Desk Specialist
$1,176.47 - $2,352.94
About
Software Engineer | 1+ year of IT Support experience, using ServiceNow, Active Directory, and Office 365 as a Help Desk Technician.
Industry Experience
IT Services & IT Consulting
Customer Support Software
IoT Software
Help Desk Software
Computer Games
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote, On-site, Hybrid
English Level
Native Fluency (C2)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Help Desk Specialist
06/2024 - 06/2025https://www.linkedin.com/in/leonel-thomas-711a851/?originalSubdomain=hn
Honduras
Provided front-line technical support for staff via phone, email, and in-person assistance.
Configured routers and monitored internet performance.
Assisted in resolving hardware and software issues using remote desktop tools and help desk ticketing
systems.
Troubleshoot/support and Maintained detailed documentation for troubleshooting steps and solutions.
Licenses, Certifications & Awards
Cum Laude
Eastern Nazarene College
05/2024
President Scholarship
Eastern Nazarene College
08/2020 - 05/2024
Videos
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