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Cristian

Top Rated

Customer Success Specialist

Colombia🇨🇴
•

$1,882.35

About

7+ years of B2B sales experience across SaaS, e-commerce, and service industries, specializing in cold calling, lead generation, and appointment setting.

Industry Experience

Candidate has not listed any industry experience.

Software Experience

Candidate Information

Availability

Full-Time, Part-Time

English Level

Near-Native Fluency (C1/C2)

Additional Languages Supported

Spanish

Roles Qualified For

Customer Success Specialist
Account Executive

Work Experience

04/2024 - 11/2024

https://mvisystems.com/

-Designed and implemented the company’s outbound sales motion from the ground up, driving scalable lead generation efforts.

- Recommended and integrated tools like Apollo and ClickUp to manage prospect data and streamline engagement processes.

- Created and optimized two outbound email sequences targeting ideal customer profiles (ICPs), improving engagement rates.

- Conducted prospecting activities, including cold calling, email campaigns, and appointment setting, to drive pipeline growth.

- Regularly prepared and presented detailed reports for management to track outreach effectiveness and inform strategies.

- Gained in-depth product knowledge by attending every sales meeting, ensuring alignment with client needs and expectations.

Sales Representative

01/2019 - 12/2019

https://jmcautomotiveequipment.com

- Generate leads, negotiation, close 100,000 USD average a month

- Open account and closed deal for 160,000 USD

- Set up financing for businesses, homeowners, and government facilities.

- Order tracking.

- Customer success and customer service (chat, calls, e-mails)

05/2022 - 11/2022

https://www.apollo.io/

- Outbound engagement to free users and new clients to set up appointments for the AM

- Qualify leads under 4 criteria to create SQOs (Authority, Use-case, Timeline, Pain)

- Enroll 70 contacts per day in Sales sequences

- Keeping up with metrics. 70-120 Calls per day, automated emails, Inbox replies, and interacting/messaging using Linkedin

- Creating and editing sales cadences and sequences

11/2021 - 05/2022

https://abroad.solutions/

Colombia

- Serve as the lead point of contact for all customer account management matters

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Prepare reports on key account metrics for weekly performance reviews

- Reaching out to prospects through calls and emails

- Engage in conversations with sales managers to learn about their business models and discover their pain points

- Create awareness about opportunities for sales leaders to set them up for success

- Generating pipeline and follow up

- Set up appointments for AE

06/2020 - 02/2021

https://virtuagym.com/

- Qualifying leads from marketing campaigns as sales opportunities

- Contacting potential clients through cold calls and emails

- Set up Demos for the AE

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

Videos

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