Sales Leader | BPO & SaaS Expert | 12+ Years in Revenue Growth & Client Success

Maintained a 100% quota attainment record, frequently hitting monthly goals with days to spare.

Exceeded sales targets by qualifying high-value enterprise leads and aligning complex business needs with tailored talent management solutions.

Utilized Nooks.ai, ZoomInfo, and LinkedIn Sales Navigator to prospect, engage, and convert high-level decision-makers.

Partnered with restaurants to provide dedicated drivers integrating seamlessly with third-party delivery applications.

Drove significant revenue growth for restaurant partners by successfully reducing third-party commission fees from standard 20%-30% rates to a highly competitive 5%.

Managed end-to-end sales cycles, from initial research and prospecting of restaurant owners/managers via Meta Business Suite to closing deals.

Leveraged AI tools to optimize outreach and creatively utilized existing business partners to make inroads into non-core markets.

Managed diverse account portfolios focusing on long-term retention, identifying upsell opportunities, and delivering tailored client success plans.

Streamlined operations and ensured data-driven decision-making utilizing HubSpot, Salesforce, Outreach, Apollo.io, and Monday.com.

Coached personnel and developed advanced collector and sales techniques, improving Over-Collect (OC%) and Under-Collect (UC%) metrics.

Specialized in stepping into high-stakes conversations to close deals that were in jeopardy.

Recognized as the TOP Internet + TV Sales rep of the month for 3 consecutive months.

Acted as Loan Service Advisor and Leader of the Mail Flow Program, resolving inquiries, guiding borrowers, and processing credit limit increases.