Administrative Coordinator
$1,294.12
About
Industry Experience
Education & Training
Real Estate & Construction
Media & Entertainment
Professional Services
Healthcare & Life Sciences
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Roles Qualified For
Trusted by GTM teams at:
https://hub.thevagroup.com/home
Monitored the day-to-day activities of clients, followed up on emails and correspondences, organized and scheduled meetings, handled data entry, coordinated ongoing projects, monitored project delivery timelines, while maintaining 100% communication across all departments. Provided remote administrative and customer support for a SaaS firm. Managed client onboarding, scheduled demos, responded to support inquiries, maintained CRM data, organized digital assets, and coordinated team tasks. Ensured efficient communication and timely resolution of client issues to support user retention. Maintained customer records and follow-up communications
Worked closely with implementation teams to track service delivery and status updates
Liaised with cross-functional departments to meet SLAs
Coordinated virtual team tasks to meet project deadlines and service standards.
www.supportone.us
I consistently coordinated company projects and events, from inception to full-on execution. and resolving issues promptly, so far I have resolved 95% of issues or challenges brought forward by individual clients or businesses, and provided clear, concise information. Managed end-to-end lifecycle of software implementation projects for clients in the finance and security sectors. ( Implementing SaaS), monitoring project progress and delivery timelines, monitoring and ensuring that Standard Operating Procedures are adhered to, and organizational policies are followed, coordinating meetings, and preparing meeting agendas.
Handling travel arrangements and itineraries, organizing and maintaining digital files and documents, and responding to emails and phone calls. (Inbound and outbound)
Acting as a point of contact for clients and stakeholders, performing data entry, maintaining databases, tracking and managing projects and deadlines, conducting research, and gathering information as needed.
https://diverseconceptsng.com/
Ghana
Collaborated with IT, marketing, and sales teams to ensure data integrity and alignment of reports across the organization.
Worked closely with business stakeholders to understand data needs, crafting customized visualizations and reports to meet specific business goals.
Implemented and maintained data validation techniques to ensure the accuracy and consistency of data across all dashboards and reports.
Conducted regular audits and cleaning of datasets to eliminate discrepancies, ensuring trustworthy and reliable reporting.
Utilized advanced Excel features (pivot tables, macros, VLOOKUP, and Power Query) for in-depth analysis and reporting.
Developed Excel-based financial models and forecasting tools, improving the accuracy and efficiency of budgeting processes.
National Institute of Information and Tech
04/2021
Light Hall Institute of Information, Technology and Administration
08/2020
Light Hall Institute of Information, Technology and Administration
02/2019
Kwame Nkrumah University of Science and Technology
01/2016
