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David

Top Rated

Customer Support Representative

Colombia🇨🇴
•

$1,500–$1,999

About

Sales and Customer Success Leader | 8+ Years in CRM, Account Management, CRM Optimization & Support

Industry Experience

Candidate has not listed any industry experience.

Software Experience

Candidate Information

English Level

Native Fluency (C2)

Additional Languages Supported

Spanish

Roles Qualified For

Customer Support Representative
Account Executive
Customer Success Specialist
Sales Manager
Customer Success Manager

Work Experience

Sales Representative

09/2020 - 05/2021

http://xyzies.com/

Responsible for selling client products to potential customers, representing two of the largest telecommunications companies in the United States.

Developed and maintained relationships with prospective clients, identifying needs and providing tailored product solutions.

Consistently achieved or exceeded sales targets through strategic prospecting and consultative selling techniques.

Operations Analyst

01/2019 - 11/2019

https://www.almaexperiencecolombia.com.co/es/

QA Manager & Supervisor:

Oversaw the full BECAUSEMARKET operations, managing the end-to-end processes across sales, customer service, and retention teams.

Supervised and coordinated the work of Quality Analysts, ensuring adherence to performance standards and operational protocols.

Developed and implemented QA processes to monitor, evaluate, and improve team performance and service quality.

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

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