David

• Consistently ranked as the top performer on the team by hitting all sales and service

metrics for four consecutive months.

• Provided personalized product recommendations and support to customers,

ensuring high satisfaction.

• Managed customer inquiries and resolved technical issues efficiently, fostering a

positive shopping experience.

• Managed scheduling appointments with clients, ensuring timely service delivery.

• Sold mechanical service packages to customers, increasing service revenue.

• Attended to clients in person, providing quality customer service and support.

• Maintained accurate records and followed up on service feedback to improve

customer satisfaction.

Contributed to the 2019 NASA Human Exploration Rover Challenge as part

of a collaborative team of CAD Designers. Spearheaded the design of

innovative airless tires and played a key role in enhancing the vehicle's

suspension system.

• Supported clients on POS (Point of Sale) and attended special requests remotely as

well.

• Conducted visits to several POS stores to gather client satisfaction data.

• Developed Graphic Design projects for the marketing department.

My role here consisted on developing a new way of welding armored truck

steel plates in a single day, instead of the usual 5-day period. I created a

CAD Design for a mold-type structure that allowed the welder to place

several steel plates together and weld them in one sitting, saving the

company time and money.

• Performed cold calls to vendors and suppliers to build partnerships and

collaborations.

• Created marketing graphics and visual content for university campaigns and events.

• Communicated effectively with suppliers and team members to meet project goals.