Jr. Systems Administrator | Networking & IT Support Specialist

• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.

• Providing legal and data entry support to the company

• Collaborated with various teams, both remote and on-site

• Ensures that deadlines are met and adapts to changing priorities.

• Presents a positive and professional image for the organization.

• Implemented design systems and style guides to maintain consistency across projects.

• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.

• Ensures that deadlines are met and adapts to changing priorities.

• Presents a positive and professional image for the organisation.

• Installed, configured, and maintained computer networks, including routers, switches, and firewalls.

• Provided hardware repair and support for printers, desktops, laptops, and networked devices.

• Assisted with the setup of security devices, including firewalls, antivirus systems, and secure data management protocols.

• Trained users on troubleshooting techniques and best practices for network and system security.

• Delivered ongoing technical support to ensure seamless network operations and security.

| Jnr. Systems Administrator | 2024 - 2025

• Installed, configured, and maintained desktops, laptops, printers, and mobile devices.

• Assisted in basic server administration tasks, including account creation, permissions, and backups.

• Monitored system performance and resolved user issues promptly.

• Provided remote and in-person technical support to end users.

• Completed routine network diagnostics and supported LAN/WAN troubleshooting.

• Install, configure, and maintain POS systems for the entire store.

• Configure MySQL database files for errors

• Assist with connecting departments to Microsoft Dynamics 365

• Configure LS Retail POS

Cost Club Ltd t/a MegaMart Wholesale Club | Jnr. Systems Administrator | 2024 - 2025

• Installed, configured, and maintained desktops, laptops, printers, and mobile devices.

• Assisted in basic server administration tasks, including account creation, permissions, and backups.

• Monitored system performance and resolved user issues promptly.

• Provided remote and in-person technical support to end users.

• Completed routine network diagnostics and supported LAN/WAN troubleshooting.

• Install, configure, and maintain POS systems for the entire store.

• Configure MySQL database files for errors

• Assist with connecting departments to Microsoft Dynamics 365

• Configure LS Retail POS