5+ years in Virtual Assistant, Operations Focused Experienced, Expert in Case Management, Scheduling, CRM & Customer Support

I have almost three years of experience working for a kitchen design company, where I was responsible for processing payments and payroll, supervising installations through

email correspondence, following up with clients to ensure timely payments, assigning jobs to installers, and managing various administrative tasks.

Managed emails, calls, and messages, ensuring prompt customer query resolution. Tracked orders meticulously to ensure accurate deliveries. Excelled in multitasking, maintaining organized records, and upholding customer-centric values. Adept at communication and problem-solving for efficient workflow.

I have almost three years of experience working part-time as a case manager for a counseling services

company that provides evaluations in support of immigration cases. My responsibilities include gathering and documenting key information from new clients, maintaining communication with attorneys via email to request files and case updates, and ensuring smooth coordination between clients and legal representatives. I also manage and send out monthly newsletters to keep clients informed and

engaged.