Diego

Cold calling, appointment settler.

Conducted high-volume cold calling to identify and engage potential business clients interested in VoIP communication solutions.

Generated qualified leads by scheduling appointments for the sales team and introducing company services to prospective customers.

Explained product features, pricing, and service benefits while addressing initial client questions and objections.

Maintained accurate records of interactions, prospects, and appointment outcomes in internal systems and CRM tools.

Built and structured the company’s sales processes and outreach strategy, including sales scripts, lead qualification workflows, and follow-up systems.

Developed and managed lead generation channels, implementing advertising initiatives and automation tools to support pipeline growth.

Established and expanded strategic referral partnerships with restoration companies, contractors, and insurance carriers to generate new business opportunities.

Collaborated with marketing teams to execute targeted campaigns in the New Jersey market to increase brand awareness and inbound leads.

Served as a Value Ambassador and Senior Sales Supervisor, supporting the development and coordination of sales teams in achieving performance targets.

Led and mentored sales representatives by providing guidance on product knowledge, sales techniques, and customer engagement strategies.

Coordinated daily sales operations and team activities to ensure alignment with company goals and revenue objectives.

Promoted Verizon’s products and services while maintaining a high standard of customer experience and brand representation.