Diego
Customer Support Representative
$1,294.12
About
Customer Service Representative | Virtual Assistant | E‑commerce & SaaS Support | Order Management | Multichannel Support (Chat/Email/Phone)
Industry Experience
Call Centers
Advertising Agency
Automation Setup Agency
Customer Success Agencies
Customer Service Agency
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Professional Fluency (B2/C1)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
https://hava.com.co/
Colombia
Sales (Cold Calling), Handled 120–140 customer interactions per day. Experienced in CRM systems with consistently high performance in meeting sales targets and call quality standards
https://medflorida.com/
Patient Care Role, 30/40 incoming interactions per day from patients and practices, handling appointments, orders, and medication refills. outbound calls to clinics, medical practices, nurses, and in-office medical assistants.
https://rodriguezmedicalcenter.com/es/
Patient Care Role, 30/40 incoming interactions per day from patients and practices, handling appointments, orders, and medication refills. outbound calls to clinics, medical practices, nurses, and in-office medical assistants.
https://www.att.com/
Customer Support, Handled 40–50 customer interactions per day. Experienced in CRM systems, consistently high performance in VOC/QA metrics, and skilled in cross-selling
Licenses, Certifications & Awards
Ciberseguridad Nivel Intermedio
Ministerio de TecnologÃas de la Información y las Comunicaciones
04/2025
Marketing Digital
Ministerio de TecnologÃas de la Información y las Comunicaciones
03/2025
Introduction to Cybersecurity
Cisco
08/2024
Desarrollo de Aplicaciones Web con React
Academlo
07/2022
Fundamentos de Desarrollo Web
Academlo
05/2022
Videos
Candidate has no videos yet.
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