Eduardo

Sales Operations:

- Design and maintain CRM, pipeline, and analytics frameworks to support consulting GTM execution and revenue visibility across accounts.

- Support contracting and finance operations, including Statement of Work (SOW) documentation, client communications, billing coordination, and deal tracking.

- Leverage Ramp, Monday.com, Jira, Confluence, Miro, Slack, Google Drive, PandaDoc, Sales Navigator, and Loom to streamline sales, finance, and project workflows.

- Lead end-to-end marketing campaign execution, including campaign strategy, messaging, targeting, and performance tracking to support GTM initiatives.

- Partner with senior leadership and consulting teams to translate AI strategy into operational processes, analytics, and execution frameworks.

Sales Operations Specialist:

-Lead sales operations for the Team Augmentation unit, managing dashboards to monitor sales performance and revenue forecasts.

-Implement and streamline workflows to optimize operational efficiency and drive revenue growth.

-Maintain CRM data integrity and ensure all sales metrics and dashboards are regularly updated for accurate reporting.

-Collaborate with cross-functional teams to drive process improvements and provide tailored solutions to the sales team.

B2B Client Service Associate:

Connecting Dialectica’s clients to experts with deep industry knowledge worldwide.

Key responsibilities:

- Develop client-oriented strategies and frameworks

- Liaise with clients to get a deep understanding of their business knowledge gaps and needs

- Compile and share with our clients a high-quality expert profile briefing

- Perform critical research into markets and companies around the globe

- Reach out to experts on a regular basis to screen and validate their knowledge and relevance on specific projects

- Connect experts with our clients based on their project needs

- Ensure our client's best interests throughout our collaboration while safeguarding their data and information