Eduardo

Interacted with clients to offer them the best accommodations, determine the best travel options based on their needs, and provide general information about travel services. You had to be persuasive to give the client the best option according to their needs. Having knowledge of the amenities to make it more interesting for the customer was a must. Inbound calls from customers wanting to check on the status of their purchases made online. Any inconvenience they had we had to update them and fix any problems they had. I've been able to attend calls to help customers with any questions about their card invitations. We also checked the status of when they would receive it but most importantly receiving the right amount.

Provided exceptional support to clients by handling inquiries, claims, and service requests efficiently while ensuring accuracy and adherence to company policies.

Guided customers through claims processes, leveraging data, technology, and expert analysis to deliver timely and trusted solutions.

Maintained detailed records of customer interactions and case resolutions, ensuring smooth workflow and reliable reporting.

Interacted with clients to offer them the best accommodations, determine the best travel options based on their needs, and provide general information about travel services. You had to be persuasive to give the client the best option according to their needs. Having knowledge of the amenities to make it more interesting for the customer was a must. Inbound calls from customers wanting to check on the status of their purchases made online. Any inconvenience they had we had to update them and fix any problems they had. I've been able to attend calls to help customers with any questions about their card invitations. We also checked the status of when they would receive it but most importantly receiving the right amount.