Eli

Provided administrative and patient support in gynecology and maternity care. Managed scheduling, verified availability, handled documentation, and coordinated with medical staff. Assisted patients with calls, follow-ups, and billing inquiries while ensuring accuracy, confidentiality, and compassionate service.

Provided remote customer and technical support for ADT security systems, assisting clients with billing inquiries, troubleshooting device issues, and managing account updates. Handled service requests, followed up with customers to ensure issue resolution, and maintained accurate documentation. Delivered reliable, clear, and solution-focused assistance to improve customer satisfaction and retention.

Assisted passengers with travel documentation, migration paperwork, and government security requirements. Verified and processed U.S. travel documents, handled aircraft and crew documentation, and ensured compliance with TSA and airline safety protocols. Coordinated with airport and immigration authorities, maintaining accuracy, professionalism, and smooth passenger operations.