Elizabeth's profile photo

Elizabeth

Customer Support Representative

Kenya🇰🇪

$470.59 - $705.88

About

Customer Support & Administrative Specialist | Hospitality & Client Experience Expert

Industry Experience

Telecommunications

Airlines & Aviation

Online Social Networking Platforms

Management Consulting

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Professional Fluency (B2/C1)

Additional Languages Supported

Other

Roles Qualified For

Customer Support Representative
Virtual Assistant

Work Experience

Operations Coordinator

08/2016 - 02/2018

https://linkedin.com/company/self-employed

Kenya

Supervised a team of cleaners ensuring quality standards were met for airport terminals. Improved team coordination and efficiency, reducing task completion time by 25%.

Technical Support Specialist

03/2018 - 12/2022

https://maps.app.goo.gl/fLbHK6hLHRKyxRCN6

Kenya

Managed guest service and lounge operations, maintained hygiene and quality standards, and contributed to a 20% increase in positive guest feedback

Client Support Coordinator

03/2024 - 09/2025

https://linkedin.com/company/not-applicable

Kenya

Managed client onboarding, handled documentation, and improved process turnaround by 30% through better task organization and communication using Trello and Google Workspace

Licenses, Certifications & Awards

Bachelors Degree

Communication Skills
Customer Satisfaction Tracking
Other

Karatina University

11/2015

Videos

Candidate has no videos yet.

Meet with a CloudTask Success Rep

We help you choose the right candidate to interview this week.

30-minute intro call to discuss your needs
Get matched with 3-5 qualified candidates
Start interviews within 48 hours

Trusted by GTM teams at:

HubSpot
Salesforce
Apollo
Clay
Taboola
ZoomInfo

Hire Top Talent Now

Meet with our remote career assistant, and we’ll have Top Rated candidates ready to start working in 48 hours.

Hire Top Talent Now
Skip hiring hassle
Replacement guarantee
Cancel anytime