Elmis

Identify and qualify new business opportunities through outbound prospecting and lead generation

• Conduct cold outreach via email, phone, and LinkedIn to engage decision-makers

• Research target accounts to personalize messaging and increase conversion rates

• Schedule discovery meetings and hand off qualified leads to senior sales team members

• Maintain and update CRM with accurate pipeline and prospect activity

• Track KPIs including outreach volume, response rates, and meeting conversions

• Collaborate with marketing and partnerships teams to align messaging and targeting strategies

• Support revenue growth by consistently building a strong and active sales pipeline

Conducted research for sales, marketing, cybersecurity, and digital services targeting U.S. financial institutions

Investigated credit unions to understand operations and business needs

Generated sales pipelines through prospecting, cold calling, and LinkedIn outreach

Built one-to-one relationships with prospects to schedule qualified appointments

Collaborated with internal teams to research and resolve technical issues

Guided users through diagnostics and troubleshooting using software tools and verbal instructions

Delivered customer-focused technical and sales support

Awarded Employee of the Month among 50+ representatives

Oversaw service requirements and deliverables for customer support operations

Created and executed training materials and user documentation

Conducted employee surveys and interviews to improve performance and engagement

Supported team development and service quality standards

Negotiated and closed sales while meeting or exceeding targets

Delivered excellent customer service and maintained strong client relationships

Supported team goals through cross-training and performance flexibility

Managed sales records and customer data within CRM systems

Qualified leads and conducted needs assessments

Recognized as Employee of the Month among 50+ representatives

Identify and qualify new business opportunities through outbound prospecting and lead generation

• Conduct cold outreach via email, phone, and LinkedIn to engage decision-makers

• Research target accounts to personalize messaging and increase conversion rates

• Schedule discovery meetings and hand off qualified leads to senior sales team members

• Maintain and update CRM with accurate pipeline and prospect activity

• Track KPIs including outreach volume, response rates, and meeting conversions

• Collaborate with marketing and partnerships teams to align messaging and targeting strategies

• Support revenue growth by consistently building a strong and active sales pipeline

Identify and pursue strategic partnership and subcontracting opportunities across government and agency contracts

• Conduct research on RFPs, award notices, and procurement platforms to uncover new business opportunities

• Lead outreach to prime contractors, agencies, and industry partners to initiate collaboration discussions

• Position SPLEX One as a Minority-Owned Business Enterprise (MBE) for strategic teaming opportunities

• Support proposal development, capability statements, and partnership presentations

• Build and maintain relationships with public sector stakeholders and media partners

• Track and manage partnership pipeline activities and follow-ups

• Represent the company at industry events, briefings, and networking engagements