Elmis
Customer Support Representative
$1,529.41 - $2,000.00
About
Business Development & Customer Experience Specialist | 7+ Years in Sales, Support & Performance Optimization
Industry Experience
Business Consulting & Services
Software Experience
Candidate has not listed any software skills.
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Sales Representative
09/2023 - 08/2024http://omnicommander.com
Conducted research for sales, marketing, cybersecurity, and digital services targeting U.S. financial institutions
Investigated credit unions to understand operations and business needs
Generated sales pipelines through prospecting, cold calling, and LinkedIn outreach
Built one-to-one relationships with prospects to schedule qualified appointments
Sales Representative
10/2024 - 07/2025https://www.imagenet-net.org
Supported clients and internal teams with documentation, communication, and process coordination
Assisted in managing client requests efficiently and professionally
Strengthened organizational and professional communication skills
Helped maintain smooth workflow between departments
Technical Support Specialist
08/2022 - 07/2023www.fpsinc.com
Collaborated with internal teams to research and resolve technical issues
Guided users through diagnostics and troubleshooting using software tools and verbal instructions
Delivered customer-focused technical and sales support
Awarded Employee of the Month among 50+ representatives
Strategy Manager
05/2020 - 07/2022https://sutherlandglobal.com
Oversaw service requirements and deliverables for customer support operations
Created and executed training materials and user documentation
Conducted employee surveys and interviews to improve performance and engagement
Supported team development and service quality standards
Sales Representative
06/2019 - 01/2020https://km2solutions.com
Negotiated and closed sales while meeting or exceeding targets
Delivered excellent customer service and maintained strong client relationships
Supported team goals through cross-training and performance flexibility
Sales Representative
06/2015 - 09/2016https://foundever.com
Managed sales records and customer data within CRM systems
Qualified leads and conducted needs assessments
Recognized as Employee of the Month among 50+ representatives
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
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