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Estefani

Top Rated

Customer Success Specialist

Colombia🇨🇴

About

Experienced SDR & Account Executive | 5+ Years of expertise in Skilled in Account Management, Customer Success, Sales & Software Support using Apollo and HubSpot

Industry Experience

Candidate has not listed any industry experience.

Software Experience

Candidate has not listed any software skills.

Candidate Information

English Level

Near-Native Fluency (C1/C2)

Roles Qualified For

Customer Success Specialist
Sales Manager

Work Experience

Partner Manager

08/2024 - Present

http://ingramplasticsurgery.com

Leading business development and brand partnership initiatives for a premier aesthetic practice recognized among the Top Plastic Surgery Clinics in the U.S.

• Developed and executed strategic partnerships and media collaborations with Telemundo, nFocus Magazine, and luxury designer Manuel Cuevas, enhancing brand visibility across local and national markets.

• Spearheaded marketing and community engagement projects that strengthened the clinic’s positioning within Nashville’s luxury and lifestyle segments.

• Supported the creation of bilingual (EN/ES) campaigns and outreach efforts, reinforcing the brand’s presence.

• Collaborated with leadership on brand storytelling, event activations, and patient experience initiatives, aligning aesthetic excellence with strategic business growth.

Account Executive

08/2022 - 05/2024

https://www.cypherlearning.com

Led business development and key client partnerships across Mexico, Peru, and Ecuador, supporting Cypher Learning’s expansion in the LATAM region for its global EdTech SaaS platform.

• Managed the full B2B sales cycle — from prospecting and product demos to client meetings, proposal design, and contract negotiation.

• Conducted strategic demos and presentations to C-level executives, universities, and corporate leaders, showcasing tailored learning solutions that addressed local market needs.

• Built and maintained a pipeline of high-value accounts, focusing on upselling and cross-selling opportunities that deepened client relationships and increased retention.

• Collaborated with the Marketing and Product teams to launch region-specific campaigns that improved lead quality and user engagement.

• Strengthened brand positioning by cultivating partnerships with educational institutions, enterprise clients, and government organizations to drive digital transformation across LATAM.

Licenses, Certifications & Awards

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