Estefani
Customer Success Specialist
About
Experienced SDR & Account Executive | 5+ Years of expertise in Skilled in Account Management, Customer Success, Sales & Software Support using Apollo and HubSpot
Industry Experience
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Software Experience
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Candidate Information
English Level
Near-Native Fluency (C1/C2)
Roles Qualified For
Work Experience
Partner Manager
08/2024 - Presenthttp://ingramplasticsurgery.com
Leading business development and brand partnership initiatives for a premier aesthetic practice recognized among the Top Plastic Surgery Clinics in the U.S.
• Developed and executed strategic partnerships and media collaborations with Telemundo, nFocus Magazine, and luxury designer Manuel Cuevas, enhancing brand visibility across local and national markets.
• Spearheaded marketing and community engagement projects that strengthened the clinic’s positioning within Nashville’s luxury and lifestyle segments.
• Supported the creation of bilingual (EN/ES) campaigns and outreach efforts, reinforcing the brand’s presence.
• Collaborated with leadership on brand storytelling, event activations, and patient experience initiatives, aligning aesthetic excellence with strategic business growth.
Account Executive
08/2022 - 05/2024https://www.cypherlearning.com
Led business development and key client partnerships across Mexico, Peru, and Ecuador, supporting Cypher Learning’s expansion in the LATAM region for its global EdTech SaaS platform.
• Managed the full B2B sales cycle — from prospecting and product demos to client meetings, proposal design, and contract negotiation.
• Conducted strategic demos and presentations to C-level executives, universities, and corporate leaders, showcasing tailored learning solutions that addressed local market needs.
• Built and maintained a pipeline of high-value accounts, focusing on upselling and cross-selling opportunities that deepened client relationships and increased retention.
• Collaborated with the Marketing and Product teams to launch region-specific campaigns that improved lead quality and user engagement.
• Strengthened brand positioning by cultivating partnerships with educational institutions, enterprise clients, and government organizations to drive digital transformation across LATAM.
Licenses, Certifications & Awards
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