Fabio
Customer Success Specialist
$1,500–$1,999
About
Senior Client Success & Onboarding Manager | 10+ Years Leading Customer Engagement, Retention, and Project Implementation
Industry Experience
Sales Agencies
Customer Onboarding Agency
Candidate Information
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Customer Onboarding Specialist
03/2025 - Presenthttps://www.doorloop.com
United States
•Responsible for the onboarding and implementation process for diverse client accounts, including residential and commercial properties.
•Develop tailored training plans on property management tools, accounting software, and strategic initiatives to drive customer engagement, satisfaction, and long-term success.
•Collaborate cross-functionally to streamline operations and ensure seamless transitions for new clients.
Project Manager
01/2022 - 09/2023https://amztotal.com/
United States
Onboarding and integration of new clients, supporting and answering clients’ questions via
phone and email also using Asana to interact and receive any documents during the project,
listen to stakeholders needs and clearly communicate the value of the company´s services,
monitor the project status as well as the allocation and categorization of client’s projects,
making sure projects are kept within the timeline and follow up with all departments so that
deadlines are kept.
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