Felipe Augusto
Customer Support Representative
$1,764.71 - $3,529.41
About
3+ Years in Customer Service | E-Learning | HubSpot, ChatGPT & Salesforce
Industry Experience
Corporate Training & Development
E-Learning Providers
Education Administration Programs
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Additional Languages Supported
Portuguese
Roles Qualified For
Work Experience
Trainer
11/2023 - Presenthttps://careers.churchofjesuschrist.org/en/sites/ChurchEmployment
Provided guidance and mentorship to individuals from diverse backgrounds, offering support and clear communication in both Portuguese and English, while helping team members adapt to new responsibilities, improve performance, and achieve goals through consistent feedback and coaching. Additionally, delivered real-time translation during meetings and managed digital records accurately using internal platforms and tools.
Administrative Specialist
08/2021 - 09/2023https://www.churchofjesuschrist.org/comeuntochrist
Brazil
Full-time volunteer working on:
Leading community outreach efforts, engaging with individuals from diverse backgrounds to teach principles of faith, service, and personal development.
Managing financial operations as a financial secretary, overseeing resource allocation for an organization of approximately 140 volunteers.
Assisting the mission president as an executive assistant, supporting strategic planning, organizational management, personnel transfers, and the overall well-being of missionaries.
Licenses, Certifications & Awards
AI Immersion Program
Alura Online Technology School
10/2025 - 10/2025
Software Development
BYU Idaho
07/2025
PathwayConnect
BYU-Pathway Worldwide
01/2024 - 07/2024
Videos
Candidate has no videos yet.
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