Customer Support Specialist with 8+ years of remote experience
Fray
Customer Success Specialist
$1,820 – $2,620/mo
Industry Experience
Transportation & Logistics
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Sales Representative
01/2024 - 03/2026https://www.creditjoy.com/
United States
• Delivered consultative credit repair solutions tailored to client needs.
• Averaged 3+ enrollments per day through ethical, trust-based selling.
• Educated clients on credit laws, dispute processes, and program benefits.
• Maintained accurate CRM documentation and compliance standards.
Customer Support Representative
04/2022 - 12/2024www.enterprise.com
United States
• Delivered high-quality support across phone, chat, and email while maintaining 95%+ CSAT.
• Managed inbound requests, triaged issues, and maintained accurate Salesforce records.
• Collaborated with internal teams to meet SLA targets and ensure seamless customer experiences.
Customer Support Representative
01/2019 - 03/2022https://www.vistaprint.com
United States
• Assisted customers via voice, email, chat, and social media in a high-volume environment.
• De-escalated complaints and maintained detailed documentation in Zendesk and HubSpot.
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