Garfielia

Greet motorists, classified vehicles by length and height and calculated toll fees based on the distance traveled. I ensured cash payments are accurate and authentic and provided correct change when needed. I also offered information about company services and products, readily provided directions upon request and completed a daily report of all anomalies.

Provide dedicated customer service to patients undergoing cosmetic surgery, offering crucial information related to their procedures, addressing any inquiries they may have and assisting them with any concerns they may need clarification on. I conducted follow-up calls with patients throughout their surgical journey, ensuring their readiness for the procedure all while documenting all interactions and escalate issues when needed.

Assist healthcare providers by providing detailed patient health insurance coverage information, including benefits and eligibility. I inform medical providers with comprehensive claim information, including status, review

timelines, denial reasons, and informed them of necessary documentation needed for claim reprocessing while documenting all interactions and escalate issues when needed.