Gavana
Customer Success Specialist
$1,058.82 - $1,764.71
About
Customer Support Specialist | 3+ Years of Experience in Inbound Calls, Live Chat, Email Support, and Customer Issue Resolution
Industry Experience
Hospitals & Clinics
E-Commerce
Freight & Package Transportation
Customer Service Agency
Software Experience
Candidate Information
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Customer Support Representative
06/2023 - Presenthttps://modsquad.com/
Deliver high-quality customer support by handling inquiries through email, live chat, and phone, ensuring prompt and effective issue resolution. Provide community moderation support by monitoring user interactions, enforcing platform guidelines, and maintaining a safe and positive online environment. Consistently focus on customer satisfaction, clear communication, and efficient problem-solving while meeting service quality standards.
Customer Support Representative
01/2021 - 03/2022https://datamintja.com/
Jamaica
Handled high-volume inbound calls for Pizza Hut, assisting customers with order placement, modifications, cancellations, and general inquiries. Resolved customer complaints efficiently while maintaining a professional and customer-focused approach, ensuring a positive service experience and adherence to company service standards.
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