Gidward
Customer Success Specialist
$1,500–$1,999
About
|Closing Deals|Key Account Manager|Customer Success|Enterprise Account Executive|SaaS|CPaaS|Hunting| Prospecting|Customer Experience|Omnichannel|Sales
Industry Experience
Telecommunications
SaaS Platforms
Mobile Computing Software Products
Cloud Computing Platforms
Software Experience
Candidate has not listed any software skills.
Candidate Information
English Level
Professional Fluency (B2/C1)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Account Manager
02/2024 - 12/2024http://www.walterbridge.com
- Help companies to enhance their customer experience and improve their productivity and revenue.
- Create customised solutions to improve company communication and customer experience.
- Grow the market by helping my clients to overcome their challenges with their customer journey.
-Become a trusted partner by focusing on understanding company challenges and goals, and providing a customised solution.
Account Executive
01/2023 - 08/2023https://www.nice.com/products/playvox
- Generated substantial growth by shortening the selling cycle by reviewing previous efforts in the territory and finding low-hanging fruits, and closing new deals in less than 90 days compared with the normal cycle of 120 days.
- Exceeded quota for the first two Q’s in by maintaining a 4X pipeline and more than 30% close rate.
- Grew customer base by 30% while engaging 400+ prospects and offering tailored proposals according to their specific needs.
- Maintained an up-to-date CRM with records of sales activities, client interactions, and sales forecasts, ensuring accurate reporting and efficient decision-making.
- Built rapport with customers, fostering trust and loyalty, and increasing revenue through up-sales and cross-sales.
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
Videos
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Trusted by GTM teams at:
