Hector

- Proactively reach out to existing customers to assess their current needs and identify upsell or cross-sell opportunities for ICO Uniforms' products.

- Build and maintain strong relationships with key accounts, acting as the primary point of contact to ensure client satisfaction and drive repeat business.

- Work closely with the internal teams to manage reorders, coordinate deliveries, and address any service-related issues with current customers.

- Partner with the Sales Development Manager (SDM) to develop sales strategies that specifically target expanding business with current clients.

- Work directly with the Head of Revenue and Partnerships to foster new business developments, grow existing relationships, and develop and execute new go-to-market strategies.

- Own the entire sales/partnership process from lead generation to closing deals.

- Manage advertising space sales and ensure backend setup and tracking are executed.

- Work across various teams to bring innovative ideas to life and ensure all initiatives are aligned and executed effectively.

- Facilitate communication between businesses.

- Oversee communication between each entity and ensure that the business hears the other's needs, goals, and expectations.

- Schedule and lead phone calls, meetings, and other communications to ensure proper delivery.

- Provide strategic insight and guidance for business goals.

Account Management Service includes managing sales cycles assigned from beginning to executed contracts with prospective clients. Converting prospects into paid clients. Marketing activities including email marketing, account based marketing and social media.