Isabella

Customer Experience Manager

Colombia🇨🇴

•

$2,000–$2,499

About

Sales & Customer Success Expert | 5+ Years of Experience in CRM, Lead Nurturing, & Sales Process Optimization

Industry Experience

Call Centers

Medical & Diagnostic Laboratories

Software Experience

HubSpot

HighLevel

WhatConverts

Google Ads

Candidate Information

English Level

Native Fluency (C2)

Additional Languages Supported

Spanish

Roles Qualified For

Customer Experience Manager

Administrative Coordinator

Sales Representative

Project Manager

Account Executive

Work Experience

Project Manager

04/2024 - 09/2024

https://metricslab.io/

Colombia

Lead and manage a team to ensure timely completion of all project activities, maintaining high standards of efficiency and effectiveness.

Coordinate directly with company owners to ensure alignment on project goals and expectations, facilitating clear communication and mutual understanding.

Utilize CRMs, including HubSpot, What Converts, and GoHighLevel, to optimize project workflows, track progress, and analyze performance metrics.

Oversee the planning, execution, and delivery of projects, ensuring they meet client requirements and deadlines.

Account Executive

01/2023 - 04/2024

https://www.informacolombia.com/directorio-empresas/informacion-empresa/4m-medical-call-centers-sas

Colombia

Consistently sealed high-value deals totaling $100,000 monthly, demonstrating unwavering dedication and expertise in closing, while personally handling the entire follow-up protocol to ensure successful scheduling

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