Israel

Managed inventory and performed data entry tasks accurately and

efficiently.

Successfully increased my client retention rate to 75%.

Successfully increased customer satisfaction by 85%

• Welcomed clientele and assisted with doubt resolution.

• Monitored sales activities to ensure that customers received

satisfactory services and quality goods.

• Created a positive atmosphere for clientele, responding to customer

enquiries and complaints.

• Monitored, directed and prioritized all store front end activities.

• Supported App-Mage a startup on apple developer accounts creation across Africa and Asia, for smooth and seamless distribution of incompany applications and software across to various clients in Asian and African countries.

Constantly exceeded my quarterly sales quota by 35%

• Lead generation

• Lead development

• Email marketing

• Outbound calls

• Cold calling

• Market and web research

• Other administrative task

Supported Odyssey Software company limited a startup on sell their IT services

across Africa, North America and South America.

• Lead generation

• Lead development

• Email marketing

• Outbound calls

• Cold calling

• Market and web research

• Other administrative task

Provided remote, high-level administrative support to executives, managing tasks like scheduling, travel arrangements, email, and confidential information, allowing the executive to focus on core duties.

• Supported Medicare Club Insurance a health insurance company with

generating new and qualified signups for their medicare Part C and Part

D through outbound prospecting using automated dialing systems, lead

qualification and initial clients outreach across North and South

America and then Asia. Acted as first point of contacts for potential

clients, helping to build relationships and set up meetings with licensed

insurance agents to close them in. Focused on identifying and targeting

key prospects, qualifying leads and driving pipeline growth.

• Lead generation

• Outbound Prospecting

• Pipeline Development

• Sales Support

• Client nurturing

• Lead Qualification

• Email marketing

• Outbound calls

• Cold calling (200+ calls daily with auto dialer - Picasso)

• Market and web research

• Other administrative task

• Supporting a clothing brand store across Netherland, France and Italy

with their customer and sales support. Acted as first point of contacts

for potential clients, helping to build relationships and recommend the

right size fits based on their descriptions, measurements and size.

• Providing product information

• Email management

• Ticket resolution (responding to customer inquiries and offering

proactive customer support)

• Resolving issues

• Collecting customer feedback

• Shopify management

• Following up

• Improving customer experience

• Supporting a clothing brand store across Netherland, France and Italy

with their customer and sales support. Acted as first point of contacts

for potential clients, helping to build relationships and recommend the

right size fits based on their descriptions, measurements and size.

• Providing product information

• Email management

• Ticket resolution (responding to customer inquiries and offering

proactive customer support)

• Resolving issues

• Collecting customer feedback

• Shopify management

• Following up

• Improving customer experience

• Supporting a clothing brand store across Netherland, France and Italy

with their customer and sales support. Acted as first point of contacts

for potential clients, helping to build relationships and recommend the

right size fits based on their descriptions, measurements and size.

• Providing product information

• Email management

• Ticket resolution (responding to customer inquiries and offering

proactive customer support)

• Resolving issues

• Collecting customer feedback

• Shopify management

• Following up

• Improving customer experience