Jaime

I was responsible for prospecting and meeting with potential clients, conducting discovery, and then closing calls with them. Additionally, I onboarded them onto the platform, maintained relationships, and explored possible upsells. Worked on several SAAS opportunities, doing both inbound and outbound calling. Worked on several AI SAAS platforms.

I met with people who needed help with career trajectory, wether it was people out of college of people looking to change jobs in their current career or looking to change careers overall. We provided help with their resume and gave them interview tips as well as put them in contact with mentors in the fields and companies that they wanted to be apart of.

Held strategic talks with potential customers, consulting on how our range of SAAS products could take their business to the next level. This was done over Video chat, Phone calls, SMS and Emails.

In this role, I was client-facing, helping agents keep their stations functional from a software perspective. I scheduled agents and checked real-time call trends, making adjustments as needed. Did hourly reports to the clients, updating them on service levels of the calls coming in.

In this role, I was client-facing, helping agents keep their stations functional from a software perspective. I scheduled agents and checked real-time call trends, making adjustments as needed. Did hourly reports to the clients, updating them on service levels of the calls coming in. I also handled supervisor calls from doctors regarding patient medical and dental claims. I was a shift supervisor and Subject Matter Expert (SME). Did Claims processing and Verfication of benefits for one of the largest health care providers in the USA.

Met with Customers via google meets, doing Discovery calls, in which the aim was to find different pain points that the clients have and show them how we could help solve them. The Service we offered was AI led email marketing, we were able to get the correct email for Personas that our clients wanted to connect with and send them personalized emails, that spoke directly to real time challenges, thus we are able to get clients meeting with the decision makers in their market. I was responsible for doing a demonstration of our capabilities, i would design a proposal based off information gathered and would show exactly what we would do to implement the email campaigns that would generate meetings which in turn would generate revenue.