Jaymar

Served as the bridge between business processes and IT solutions—analyzing existing workflows, designing automated systems, and implementing cloud infrastructure strategies to enhance performance and reduce operational risks. At Alvys, I led several initiatives that improved data integrity, automated reconciliation processes, and enhanced reporting accuracy, all while working closely with cross-functional teams.

Core Strengths

Technical Sales & Customer Engagement

Software Development & QA Testing

Cloud Infrastructure (Azure)

Network & System Configuration

Desktop & Tier 1 Support

CRM & Sales Tracking (Salesforce, HubSpot)

Solution-Oriented Communication

IT Troubleshooting & Problem Solving

Cross-Functional Collaboration

Remote Work & Virtual Support

Customer-focused and performance-driven Sales Representative with proven success in optical retail environments. Skilled in presenting and explaining a wide range of eyewear solutions—including single vision, bifocal, and progressive lenses—while guiding customers through product selection with clarity, professionalism, and attention to detail. Adept at promoting current deals and bundled options to increase sales volume and drive customer value.

Present and explain the features and benefits of various product lines including single vision, bifocal, and progressive lenses.

Promote current deals and promotions, encouraging upsells and bundled options to increase average transaction value.

Showcase high-end designer frames and educate customers on the advantages of branded selections.

Consistently meet or exceed individual and store sales targets.

Maintain a solid understanding of all pricing structures and sales packages to offer accurate quotes and close sales confidently.

Actively participate in sales campaigns and contribute to the store’s overall performance goals.

Accurately capture customer prescriptions and frame selections to ensure proper order entry and fulfillment.

Process payments and issue receipts using the store’s point-of-sale system while maintaining data integrity and privacy.

Build rapport with repeat and new customers to encourage brand loyalty and referrals.

Follow up with customers regarding order status, pick-up reminders, and post-sale satisfaction.

Handle customer objections and concerns with professionalism, aiming to convert inquiries into sales.

Results-oriented and customer-driven Sales Representative with hands-on experience supporting both institutional and retail clients in the food and beverage distribution sector. Adept at selling a diverse range of internationally recognized brands, as well as CPJ’s in-house manufactured products, including premium beverages and meat offerings.

Demonstrates strong product knowledge and a solutions-based approach to sales, ensuring the needs of clients—especially within the hospitality and foodservice industry—are met or exceeded. Skilled in building and maintaining long-term relationships with chefs, purchasing managers, and retail buyers, while consistently achieving sales targets and contributing to CPJ’s growth as a market leader.

Effectively balances client engagement with operational efficiency, providing timely order support, product recommendations, and after-sale follow-up. Works collaboratively with internal departments to ensure seamless service delivery, inventory management, and promotion execution. Committed to upholding CPJ’s customer-focused values and representing the company’s brand with professionalism and pride.

Maintained and improved user interfaces for web applications.

Provided support to non-technical users during rollout and testing phases.

Helped build knowledge base articles based on user queries and feedback.

Key strengths:

✅ Rapid ticket resolution with SLA compliance

✅ Multichannel support (email, chat, phone, video)

✅ Help desk documentation & trend reporting

✅ Technical onboarding & platform training

✅ Remote tools & productivity management