Jeanny's profile photo

Jeanny

Account Executive

El Salvador🇸🇻
•

$2,352.94

About

Accomplished professional with a diverse background in project management, education, and financial management. Over 20 years experience in different industries bring experience to the table.

Industry Experience

Education & Training

Real Estate & Construction

Professional Services

Financial Services

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Additional Languages Supported

Spanish

Roles Qualified For

Account Executive
Process Improvement Specialist
Head of Customer Success

Work Experience

Customer Success Manager

03/2023 - 02/2024

https://5starpropertymanage.com/

One of my greatest achievements in this company was working on the company’s Operations Manual. I worked on the job descriptions, created the process workflows, and created the documents to work with the value stream mapping and process matrix.

Point of contact between owners, tenants, and the office. Schedule meetings and visits. Schedule maintenance visits and inspections as well. Oversee compliance with community and public areas rules and work with HOA directives.

I was also responsible for processing payments and accounts receivable, applying additional charges, and charging fees. I used Buildium, LeadSimple, Monday, and QuickBooks.

Billing Specialist

08/2018 - 12/2019

https://smiledirectclub.com/

Costa Rica

I was responsible for all local purchases and negotiations, and approved purchase orders for the rest of the world, including the United States. Once all items were received, we had to reconcile with the warehouse for our inventory stock and pass all receipts to accounts payable. I was also in charge of overseeing the company department's budgets and paying all corporate credit cards, leases, utilities, and telephones.

Operations Manager

10/2020 - 06/2021

https://ezfire.us/home

Create customer files and work with project budgets. In charge of accounts payable and receivable. One of the major achievements I had in this company was to successfully collect over 1.5 million Dollars of unpaid services dating back to 2018 in 6 months. Worked with QuickBooks.

07/2021 - 10/2022

https://www.myreliableagency.com/

I worked on all the administrative tasks like issuing reports, processing payments, updating and renewing policies, and calculating commissions. Make calls and follow up on claims. Update client information.

Legal Assistant

06/2025 - Present

https://drbilllatouratty.com/

I am a case manager. I collect information and update cases. Help the legal team compile the necessary information. I also have to do research and create timelines.

Licenses, Certifications & Awards

Lean Six Sigma Green Belt

Other
RevOps Strategy Development

Value Enablers Academy

06/2023

Lean Methodology Practitioner

Other
Team Leadership and Coaching

Value Enablers Academy

03/2023

Project Manager

Business Intelligence and Analytics
Other

Project Management Institute

12/2011

Videos

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