Accomplished professional with a diverse background in project management, education, and financial management. Over 20 years experience in different ... More
One of my greatest achievements in this company was working on the company’s Operations Manual. I worked on the job descriptions, created the process workflows, and created the documents to work with the value stream mapping and process matrix.
Point of contact between owners, tenants, and the office. Schedule meetings and visits. Schedule maintenance visits and inspections as well. Oversee compliance with community and public areas rules and work with HOA directives.
I was also responsible for processing payments and accounts receivable, applying additional charges, and charging fees. I used Buildium, LeadSimple, Monday, and QuickBooks.
Billing Specialist
08/2018 - 12/2019
https://smiledirectclub.com/
Costa Rica
I was responsible for all local purchases and negotiations, and approved purchase orders for the rest of the world, including the United States. Once all items were received, we had to reconcile with the warehouse for our inventory stock and pass all receipts to accounts payable. I was also in charge of overseeing the company department's budgets and paying all corporate credit cards, leases, utilities, and telephones.
Operations Manager
10/2020 - 06/2021
https://ezfire.us/home
Create customer files and work with project budgets. In charge of accounts payable and receivable. One of the major achievements I had in this company was to successfully collect over 1.5 million Dollars of unpaid services dating back to 2018 in 6 months. Worked with QuickBooks.
07/2021 - 10/2022
https://www.myreliableagency.com/
I worked on all the administrative tasks like issuing reports, processing payments, updating and renewing policies, and calculating commissions. Make calls and follow up on claims. Update client information.
Legal Assistant
06/2025 - Present
https://drbilllatouratty.com/
I am a case manager. I collect information and update cases. Help the legal team compile the necessary information. I also have to do research and create timelines.
Licenses, Certifications & Awards
Lean Six Sigma Green Belt
Other
RevOps Strategy Development
Value Enablers Academy
06/2023
Lean Methodology Practitioner
Other
Team Leadership and Coaching
Value Enablers Academy
03/2023
Project Manager
Business Intelligence and Analytics
Other
Project Management Institute
12/2011
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