Jeremiah

Situation: G4AL needed to enhance customer support efficiency and improve community engagement across its gaming platforms.

Task: Provide real-time assistance to users, optimize response times, and implement automated solutions to streamline support.

Action: Managed and responded to user inquiries across multiple channels, set up and optimized chatbot automation, and ensured seamless communication for issue resolution.

Result: Reduced average response time by 25%, increased overall engagement, and improved user satisfaction through timely and effective support.

Situation: AlphaGuilty, a SaaS marketing platform for crypto projects, needed to onboard more clients, expand its reach, and drive adoption of its marketing software.

Task: Identify potential crypto companies, establish partnerships, and generate leads through strategic outreach efforts.

Action: Conducted extensive outreach via cold calling, LinkedIn messaging, and cold emails to engage crypto projects. Negotiated and secured over 600+ partnerships, demonstrating the value of AlphaGuilty’s marketing solutions. Organized Twitter Spaces and 2,000+ giveaways to boost engagement and user acquisition.

Result: Increased platform users to over 400,000, strengthened AlphaGuilty’s market presence, and contributed to revenue growth by bringing in high-value clients.

Situation: MEXC needed to expand its token listing portfolio in a competitive crypto exchange market, requiring a proactive approach to onboarding new projects.

Task: Increase outreach volume, identify high-potential crypto projects, and secure quality token listings to strengthen MEXC’s market position.

Action: Conducted outreach to 70–150 projects daily via cold emails, LinkedIn, and direct messaging. Built relationships with project founders and executives, assessed token viability through in-depth deal analyses, and negotiated listing terms.

Result: Achieved a response rate of 12–21%, successfully onboarded multiple projects, and contributed to the growth of MEXC’s token ecosystem.