Jodiann

Customer Success Specialist

Jamaica🇯🇲

•

$1,764.71

About

+10 years of Customer support, Lead generation experience & medical billing role(s). Expertise in CRM, Vicidial, Zendesk, Hubspot, Convonso, Dental writer.

Software Experience

HubSpot

RingCentral

ChatGPT

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Roles Qualified For

Customer Success Specialist

Work Experience

Client Support Coordinator

03/2017 - 05/2022

Ibex Gloabal

Jamaica

At Ibex Global I did customer service for an Amazon company called Audible. My role was the trouble shoot any issue that may arise with the customers books or account, customer retention and handle billing issues. I did chat, email and phone support.

06/2023 - 08/2024

RTO

My role at RTO was cold calling, qualifying customers and transfer for credit repair

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