Jodiann
Customer Success Specialist
Jamaica🇯🇲
$1,764.71
About
+10 years of Customer support, Lead generation experience & medical billing role(s). Expertise in CRM, Vicidial, Zendesk, Hubspot, Convonso, Dental writer.
Industry Experience
Candidate has not listed any industry experience.
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Client Support Coordinator
03/2017 - 05/2022Ibex Gloabal
Jamaica
At Ibex Global I did customer service for an Amazon company called Audible. My role was the trouble shoot any issue that may arise with the customers books or account, customer retention and handle billing issues. I did chat, email and phone support.
06/2023 - 08/2024
RTO
My role at RTO was cold calling, qualifying customers and transfer for credit repair
Licenses, Certifications & Awards
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