Jonathan

Handled high-volume inbound sales calls for the travel platform Priceline, assisting customers with bookings, travel inquiries, and service options.

Delivered consultative sales support by identifying customer needs and recommending appropriate travel products and services.

Consistently worked toward a 60% conversion rate target, contributing to overall team sales performance.

Maintained accurate records of customer interactions and transactions in internal systems.

Served as a Voting Reception Board Member during national elections in Roatán, ensuring the proper execution of electoral procedures.

Oversaw the voting process and ballot verification, maintaining transparency and compliance with official electoral guidelines.

Conducted the vote counting process for all candidates during public hearings, ensuring accuracy and integrity in the tabulation of results.

Assisted voters by providing clear instructions regarding voting procedures and regulations.

Researched and identified potential business leads to support new client acquisition initiatives.

Conducted outbound sales calls to introduce the company’s logistics and transportation services to prospective clients.

Engaged with decision-makers to understand their shipping and logistics needs and present relevant service solutions.

Generated and qualified sales opportunities to contribute to revenue growth and expansion of the client portfolio.

Oversaw daily business operations, including staff supervision, inventory management, and loss prevention (shrinkage control).

Acted as the primary liaison between the business owner and store operations, ensuring effective communication and execution of strategic decisions.

Managed staff onboarding, training, and scheduling, supporting team productivity and service quality.

Developed and maintained product catalogs and promotional materials to support sales and customer engagement.

Implemented marketing and promotional strategies to increase brand visibility and customer acquisition.

Oversee and coordinate operational strategies across lounge operations, ensuring efficiency, regulatory compliance, and alignment with organizational objectives.

Collaborate with cross-functional teams to improve workflows, streamline processes, and enhance operational performance.

Monitor and evaluate key performance metrics to identify areas for improvement and support data-driven decision-making.

Optimize logistics, service procedures, and resource allocation to maintain high standards of service and operational excellence.