José Darío
Administrative Coordinator
$3,294.12
About
Operations & BPO Expert | Financial Strategist | Leadership & Performance Coach
Candidate Information
Availability
Full-Time
English Level
Native Fluency (C2)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
https://puulsegrowth.com/bpo/
Colombia
oversee office operations, IT and asset management, business continuity, general facility management.
Customer Support Manager
12/2023 - 02/2025https://nearsol.com/mia-colombia/
Colombia
oversee 7 day a week operation with 150 agents and 1o supervisors, managing and maintaining kpis, reporting delivery for the stakeholders, auditing quality and excecuting budgets and plans for wellness and retention.
https://www.acerosturia.com.co/
Colombia
create and structure credit and collections SOPs and policies for 9 businesses in the company holding.
manage an on site collections team.
create risk and analysis tools and regulations for new and existing customers.
guarantee the order to cash cycles.
Trusted by GTM teams at:
