Jose Luis

Receive and log tenant maintenance requests through property management software.

Prioritize and assign work orders to on-site staff or contractors.

Communicate with residents about repair status and follow-up once resolved.

Source, schedule, and coordinate third-party vendors (plumbers, electricians, HVAC techs, pest control).

Negotiate service contracts and pricing.

Track vendor performance and verify completion of work through photos, reports, or follow-ups.

Maintain digital logs of work orders, costs, and vendor invoices.

Create maintenance performance reports (response times, recurring issues, budget tracking).

Use property management platforms (Rentvine) to manage maintenance requests.

Review property photos, inspection reports, and resident feedback remotely.

Prospecting and Qualifying new leads.

Product/Service Demonstration to prospective clients, highlighting features and benefits.

Pipeline Management to track progress and follow ups.

Secure agreements and ensure smooth transition to onboarding.

Onboarding clients and training sessions for existing.

Regular check-ins and resolutions on client inquiries and issues.

Contract renewals and upselling

Foster strong relationships with clients to ensure long-term satisfaction.

Lead Generation through various platforms (Linkedin, zoominfo, Etc.)

Initiate contact with prospects via cold calling, email campaigns and social media.

Qualifying leads

CRM management to maintain accurate records on interactions and leads

Setting appointments with potential prospects.

Follow up with potential clients that have shown interest

Performance tracking by complying with KPI´s determined by my employer.