Juan
Support Specialist
$2,941.18 - $5,882.35
About
+8 Web Developer and +5 IT Support Specialist, Wordpress, GHL, Azure
Industry Experience
IT Services & IT Consulting
IT System Custom Software Development
IT System Operations & Maintenance
Website Development Agency
Landing Page Development Agency
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Help Desk Specialist
02/2020 - 05/2022https://neotechnetworks.com/
- Resolved hardware and software issues, including password resets and software installations.
- Assisted with device management, including remote wipes and data backup.
- Created and updated technical documentation and trained end-users on various software applications.
Technical Support Specialist
07/2022 - 04/2023https://houstontech.com/
- Installed and maintained hardware and software, including printers, scanners, and email clients.
- Configured and troubleshooted network issues, such as internet connectivity and VPN access.
- Collaborated with cross-functional teams to resolve complex technical problems and implemented best practices for IT operations
Technical Support Specialist
08/2023 - 09/2025https://iternalnetworks.com/
- Performed daily tasks and Checks for backups and servers
- Monitored alerts to prevent issues and possible breaches
- Worked on policies to allow and block specific apps, commands, and ring-fenced communication between servers and workstations
- Set up network devices to work on different vlans to avoid unnecessary communication within internal devices
Web Developer
11/2018 - Presenthttps://www.fiverr.com/
Experience as a web developer for companies such as Latam Digital Marketing and BeSocial, freelancing experience building websites with Elementor, WordPress, Squarespace, Raw Code, PHP, Divi, Shopify, WPBakery, Vue, Laravel, JavaScript, Bootstrap, CSS, HTML, jQuery.
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
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