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Business, Operations & Supply Chain Executive | 20+ Years Leading Logistics, Retail, Manufacturing & Business Transformation

Juan

Operations Director

Jinotepe, Nicaragua🇳🇮

$4,760 – $6,500/mo

About

Throughout my career, I have led business and operational transformation initiatives, including SAP implementations at Cargill and Walmart, GLS execution at Walmart, retail go-to-market definition at Cargill, and perishables renewal. I have managed over 600 people directly and indirectly, optimized distribution networks, improved service levels, implemented OUL and IQR work methods, and delivered measurable business impact. My expertise includes operational excellence, commercial execution, supp

Industry Experience

Manufacturing & Industrial

Retail & E-Commerce

Transportation & Logistics

Professional Services

Energy & Utilities

Candidate Information

Availability

Full-Time

Work Arrangement

Remote

English Level

Professional Fluency (B2/C1)

Additional Languages Supported

Spanish, Portuguese

Roles Qualified For

Operations Director

Operations Manager

Strategy Manager

Work Experience

Operations Director

08/2025 - Present

www.neslte.com

Nicaragua

Managed Nestlé Nicaragua’s country supply chain operations, aligning planning, logistics, distribution, inventory management, customer service, compliance, third-party operations, and continuous improvement with business and service objectives. Participated in country-level management discussions, supporting strategic decisions related to service levels, operational discipline, cost optimization, inventory accuracy, distribution performance, and sustainable business execution. Led initiatives focused on improving operational visibility, strengthening controls, optimizing logistics execution, and ensuring business continuity in a highly demanding multinational environment. Worked closely with commercial, finance, regional supply chain, logistics partners, and internal teams to improve execution, service reliability, and accountability.

Operations Manager

09/2024 - 08/2025

http://www.holcim.com

Nicaragua

Led national logistics strategy and supply chain execution for Holcim Nicaragua, as part of the country leadership team. Responsible for logistics performance, transportation execution, service continuity, operational efficiency, cost control, compliance, and business continuity in the cement industry. Managed critical operations in a highly demanding environment where service reliability, planning discipline, and execution were essential to protect production continuity and customer service. Worked cross-functionally with operations, commercial, finance, suppliers, carriers, and leadership teams to improve logistics performance, strengthen operational discipline, and support profitability. Contributed to building a more structured, reliable, and efficient logistics operation with direct impact on service levels and business performance.

VP of Sales

01/2019 - 08/2024

http://www.walmart.com

Nicaragua

Led the national perishables business unit for Walmart Nicaragua, managing P&L, commercial strategy, operations, category performance, supply chain execution, customer experience, and business transformation. Responsible for aligning business growth, margin improvement, operational execution, inventory management, supplier relationships, and store-level performance in a highly demanding retail environment. Delivered 10% margin improvement and 13% sales growth while strengthening execution discipline, service levels, category management, and operational controls. Led the categorization and renewal of the perishables business, improving business visibility, commercial decision-making, product availability, and customer value proposition. Worked closely with commercial, operations, supply chain, finance, stores, suppliers, and regional teams to drive profitable growth and sustainable execution.Led Walmart Nicaragua’s Agricultural Division end-to-end, integrating production, sourcing, operations, supply chain, logistics, commercialization, quality, supplier development, and business growth. Managed strategic initiatives from field production to commercial execution, strengthening the connection between agricultural operations and retail demand. Led the development of a distribution center with export capacity above USD 10MM annually, supporting regional growth, operational efficiency, and stronger supply chain execution. Drove improvements in planning, product availability, supplier relationships, operational controls, and execution discipline. Worked with cross-functional teams to align production, logistics, commercial objectives, financial performance, and customer needs, contributing to a more scalable and profitable agricultural business model.

Operations Director

11/2013 - 01/2019

http://www.cargill.com

Nicaragua

Held senior leadership roles across operations, sales, distribution, supply chain, logistics, and business transformation at Cargill Nicaragua. Managed directly and indirectly more than 600 people across sales, logistics, distribution, operations, and supply chain processes. Led and supported major transformation initiatives, including SAP implementation, distribution network redesign, retail go-to-market definition, operational efficiency projects, and business execution improvements. Contributed to national distribution network redesign generating more than USD 2MM in annual savings, and participated in SAP-related transformation initiatives with estimated efficiencies of USD 5MM. Built strong cross-functional alignment between sales, supply chain, finance, operations, and distribution teams to improve service levels, optimize costs, strengthen controls, and deliver measurable business impact.

Operations Director

08/2006 - 10/2013

http://www.kimberly-clark.com

Nicaragua

Led regional supply chain, planning, inventory, commercial, and operational initiatives across Central America and the Caribbean for Kimberly-Clark. Managed regional execution in demand planning, inventory control, service levels, commercial support, operational discipline, and customer service improvement. Implemented structured work methods such as OUL and IQR, strengthening operational routines, performance visibility, execution discipline, and continuous improvement. Supported commercial execution and contributed to 20% sales growth in the traditional channel while improving service levels and operational coordination across multiple markets. Worked closely with commercial, supply chain, finance, planning, logistics, and country teams to align execution, improve performance, and support sustainable regional growth.

Operations Manager

10/2001 - 08/2006

http://www.glencore.com

Nicaragua

Developed strong logistics, supply chain, planning, and operational control experience in the energy industry through Glencore / Distribuidora Nicaragüense de Petróleo. Managed international logistics, fuel planning, operational controls, regulated processes, inventory coordination, and financial execution in a highly controlled and compliance-driven environment. Supported operational planning and logistics discipline in a business where service continuity, safety, compliance, accuracy, and financial control were critical. Participated in process improvement and quality management efforts, including ISO 9001 certification. Built a strong foundation in regulated operations, supply chain planning, logistics execution, operational risk control, and business discipline.

Licenses, Certifications & Awards

master Business Managment

ADEN BUSINESS SCHOOL

01/2024

Business Managment Specialization

The GeorgeTown University

01/2024

Supply Chain Specialization

UAM-TEC MONTEREY

01/2005

bachelor of sciencie

university of mobile

05/2001

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