Julian
Client Support Coordinator
$1,529.41
About
Experienced Client Success & Sales Development Expert with 15+ Years in Driving Growth & Customer Satisfaction
Industry Experience
Real Estate Development & Management
Building Construction
Residential & Commercial Construction
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Additional Languages Supported
Spanish, French, German, Portuguese
Roles Qualified For
Work Experience
https://www.alchemydmc.com/
Argentina
As a freelance tour guide and corporate event coordinator, I specialize in delivering high-end, personalized experiences for VIP clients and top-tier corporate groups. Working across five languages—Spanish, English, Portuguese, German, and French—I’ve had the privilege of guiding influential individuals, executives, and discerning travelers who expect nothing short of excellence.
My role goes far beyond traditional guiding. I curate immersive cultural experiences, manage logistics with precision, and serve as a trusted point of contact from arrival to departure. I’ve also played a key role in the coordination of luxury events, incentive travel programs, and executive retreats, ensuring seamless execution and elevated service in every detail.
This work requires exceptional adaptability, cultural sensitivity, and clear, confident communication in multiple languages. I’ve developed strong interpersonal and negotiation skills, learning to anticipate the needs of high-profile clients, respond to last-minute changes with grace, and maintain professionalism under pressure.
http://malbecsymphony.com/
Argentina
As CEO and Co-Founder of a boutique travel agency, I was responsible for building the business from the ground up—shaping the vision, structuring operations, and leading the company through all stages of growth. In a dynamic, fast-paced environment, I wore multiple hats and oversaw every aspect of the company’s development and daily operations.
I managed the entire setup, from registering the business and designing the brand identity to building and maintaining the website and digital presence. I led office management, created and implemented internal systems, and handled all HR functions including recruiting, onboarding, and training staff to deliver exceptional customer service.
My role also involved direct client interaction (B2C through online channels) and high-level B2B sales (wholesalers in Buenos Aires). I cultivated strong relationships with partners, negotiated contracts, closed deals, and developed customized travel solutions tailored to individual and corporate needs. I was responsible for generating new business, retaining loyal clients, and driving revenue through strategic planning and consistent service delivery.
Additionally, I coordinated logistics for both small and large-scale trips, ensuring that every detail—from transportation and accommodations to staffing and customer experience—ran smoothly. This hands-on, all-encompassing role gave me a deep understanding of the travel industry and strengthened my ability to lead, multitask, and grow a business from the inside out.
www.remax.ca
With a strong foundation in sales and client relations, I worked as a real estate agent in both Montreal and Florida, focusing exclusively on residential real estate. My responsibilities included client acquisition, cold calling, lead generation, and consistent use of CRM and power dialing platforms to manage contacts and follow up effectively.
Fluent in English, French, Spanish, Portuguese, and German, I worked with a wide range of clients, including international buyers and newcomers, offering clear guidance throughout the buying or selling process. I consistently used my communication and interpersonal skills to build trust, address objections, and guide clients from first contact through to closing day—and often beyond, with repeated business from satisfied clients.
I brought a professional, service-driven, and goal-oriented approach to every transaction, managing everything from scheduling showings to negotiating terms with attention to detail and integrity. My experience in two distinct real estate markets strengthened my adaptability and customer focus in fast-paced, competitive environments.
Licenses, Certifications & Awards
Google Data Analytics Professional Certificate
Google / Coursera
06/2025
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