Kamoya
Customer Support Representative
$2,941.18 - $4,117.65
About
Remote Sales & Customer Experience Professional | 7+ Years in SaaS, Real Estate & Support
Industry Experience
Mental Health Care
Education Administration Programs
Real Estate Development & Management
Telecommunications
SaaS Platforms
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Roles Qualified For
Work Experience
Customer Support Representative
09/2023 - Presenthttps://modsquad.com/
● Delivered high-quality support via phone, chat, and email while maintaining accuracy.
● Strengthened communication, problem-solving, and customer engagement skills directly transferable to sales.
Sales Representative
10/2024 - 11/2025https://www.lodgify.com/
Spain
● Qualified property owners through outbound/inbound calls and emails.
● Set consistent demos for AEs, contributing to revenue pipeline growth.
● Managed sequences and pipeline activity in HubSpot to improve conversions.
Account Executive
06/2023 - 09/2024https://www.easyknock.com/
● Conducted outbound/inbound sales calls to homeowners seeking sale-leaseback solutions.
● Booked appointments, nurtured prospects, and supported the sales cycle.
● Built strong consultative selling skills within a real estate investment environment.
Quality Assurance Analyst
04/2022 - 04/2023https://www.caresolace.org/
● Managed high-touch communication flows, assessed customer needs, and coordinated next steps.
● Improved follow-up processes and ensured accuracy in CRM documentation.
● Strengthened relationship-building and operational execution skills.
Sales Representative
05/2018 - 05/2020https://www.sutherlandglobal.com/
Jamaica
● Managed heavy inbound and outbound call volumes for U.S. customers.
● Delivered tailored solutions to increase retention and drive sales.
● Consistently exceeded performance KPIs for sales and customer satisfaction.
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
Videos
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