Keveisha

As an HR Admin and Acting HR Manager, I provided administrative support and oversight to the HR department, ensuring seamless day-to-day operations. My responsibilities included managing employee records, coordinating recruitment efforts, handling employee queries, and implementing HR policies and procedures. In the absence of the HR Manager, I assumed additional responsibilities, such as leading HR initiatives, making key decisions, and driving strategic HR projects forward. I demonstrated strong organizational, communication, and problem-solving skills, ensuring the HR function ran efficiently and effectively.

As a Receptionist at a loans office, I provided a warm and welcoming first point of contact for clients and visitors. My responsibilities included managing the front desk, answering phone calls, responding to emails, and handling client inquiries. I also assisted with administrative tasks such as data entry, filing, and document preparation. Additionally, I maintained a high level of professionalism and discretion when handling sensitive client information. My excellent communication and customer service skills ensured a positive experience for clients and supported the office's overall efficiency.