Sales Representative | 7+ Years in Education, Consultative Sales, Outreach & Communication

Exceeded performance goals during my first quarter performance period, achieving 120% of call targets, 246% of email targets, 259% of opportunity creation targets, and 118% of closed-won targets. Supported academic publishing sales through high-volume outreach, CRM documentation, opportunity creation, reporting, and cross-functional coordination. Partnered with professors, authors, and internal teams to support custom publishing opportunities, manage communication, and move projects efficiently through the sales process. Built trusted relationships with authors and educators, including earning the confidence of a bestselling author who sought my input on the title, subtitle, and cover design of a follow-up publication.

Converted approximately 25% of consultative sales conversations into enrollments by building rapport, identifying learning goals, and matching prospective clients with language-learning solutions tailored to their needs. Supported clients from diverse cultural and linguistic backgrounds through needs analysis, objection handling, and enrollment discussions. One sales call was selected as a company model call for its client-centered communication, natural script delivery, and closing effectiveness.