Latoya's profile photo

Latoya

Help Desk Specialist

Jamaica🇯🇲
•

$1,176.47

About

8 years of customer service experiences where I have utilized my technical skills and problem-solving abilities to deliver excellent customer service

Industry Experience

Technology

Public & Nonprofit Sector

Real Estate & Construction

Transportation & Logistics

Energy & Utilities

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Roles Qualified For

Help Desk Specialist
Technical Support Specialist
Support Specialist

Work Experience

01/2023 - 06/2025

www.phoenixlead.com

I was prequalifying customers for rent-to-own homes, hanging inbound and outbound calls, and scheduling appointments. I was allowed to gain experience working in the remote world and gain experience working as a customer service /call center agent.

Virtual Assistant

05/2012 - 09/2020

www.jamaicaredcross.com

Jamaica

SCHEDULED APPOINTMENTS AND MEETINGS

PROVIDED GENERAL ADMINISTRATIVE SUPPORT

ORGANIZED FILING SYSTEMS AND IMPROVED DOCUMENTATION ACCESS

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

Videos

Candidate has no videos yet.

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