Laura

-Managed the selection process for strategic, tactical and support positions in international freight and customs brokerage business units, as well as cross-functional company roles.

-Posted job vacancies on platforms such as Computrabajo, LinkedIn and El Empleo.

-Conducted headhunting.

-Organized hiring processes, including document collection, contract preparation, and registration with compensation funds, health insurance and occupational risk administrators.

-Conducted onboarding process.-Supported salary studies and internal job postings.

-Developed, structured and implemented Assessment Centers.

-Tracked recruitment KPIs.

-Supported daily team operations and shift coordination, helping ensure smooth service even during peak hours.

-Quickly adapted to new tasks and responsibilities, contributing to overall team efficiency through my strong learning ability.

-Maintained clear and effective communication with coworkers and supervisors, proactively resolving issues and fostering a collaborative environment.

-Demonstrated a calm, disciplined, and active approach in high-pressure situations, consistently supporting both the team and customers.

-Driven by continuous learning, I took every opportunity to develop transferable skills now applicable to administrative and staff scheduling roles.