Bilingual Executive Assistant | 3+ Years of Experience Supporting Operations & Seeking Remote EA/VA Roles
Laura
Executive Assistant
About
Customer Success and Client Relations professional with over 3 years of experience in B2B environments, account retention, and quality assurance. Proven track record in managing high-value client relationships within fast-paced startups and agencies. Expertise in coordinating cross-functional teams, managing project timelines, and improving CSAT metrics through proactive communication. Bilingual (English/Spanish) and highly proficient in digital tools for content management and CRM.
Industry Experience
Freight & Package Transportation
Business Consulting & Services
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Executive Assistant
03/2022 - 04/2024https://www.draiver.com/drive-with-us
Colombia
Calendar & Travel Management: Efficiently coordinating schedules, setting up appointments, and handling logistics (including booking flights, hotel accommodations, and managing itineraries).
Bilingual Executive Support: Managing high-volume inbox correspondence, outbound/inbound calls, and client relations in both English and Spanish with total professionalism.
CRM & Data Management: Utilizing tools like Salesforce and HubSpot to track compliance, audit official documentation, and maintain database accuracy.
Process Optimization: Acting as a Subject Matter Expert (SME) to resolve logistical bottlenecks, streamline internal communications using Microsoft Office/Outlook, and save time for leadership teams.
Executive Assistant
05/2024 - 08/2025https://foundever.com/?utm_source=LinkedIn&utm_medium=Organic&utm_campaign=2025_Q3_Global_&utm_content=Webpage
Managed the executive’s calendar and daily agenda, scheduling calls, meetings, and follow-ups to optimize time and priorities.
Assisted with the preparation and organization of budgets, estimates, and basic financial documentation related to sales and client proposals.
Acted as the primary communication point for a Realtor, handling outbound and inbound calls on behalf of the executive to engage prospects, respond to inquiries, and maintain strong client relationships.
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