Leidy Natalia
Customer Success Specialist
$1,500–$1,999
About
Customer Success Specialist & Account Executive | 5+ Years of Experience in Customer Lifecycle Management and Sales Support
Industry Experience
Medical Equipment Manufacturing
Real Estate & Construction
Technology
Software Experience
Candidate Information
English Level
Professional Fluency (B2/C1)
Roles Qualified For
Work Experience
Customer Support Representative
10/2024 - 01/2025http://www.medtronic.com
Colombia
Supporting healthcare professionals, patients, and internal teams by responding to inquiries about medical devices, processing orders, managing product returns, and resolving issues efficiently. Ensure compliance with regulatory and quality standards, maintain accurate records in company systems, and deliver a high level of service that reflects Medtronic’s mission to improve patient outcomes.
Virtual Assistant
11/2023 - 10/2024https://jmorealestateagent.wixsite.com/website
Colombia
- Managed daily email correspondence and
scheduling, ensuring timely follow-ups and client
satisfaction.
- Coordinated and scheduled property showings, open
houses, and client meetings.
- Organized and maintained digital filing systems,
ensuring easy access to contracts, property listings,
and client information.
- Assisted in managing client databases, keeping
information accurate and up to date using CRM
software.
- Provided exceptional customer service by
promptly addressing inquiries from potential
buyers, sellers, and existing tenants.
Operations Coordinator
07/2021 - 11/2023https://www.leangroup.com/?utm_source=linkedin&utm_medium=LinkedIn+LSG&utm_campaign=SM+Accounts
Colombia
Logistics Coordinator:
Track and trace shipments in USA, Canada and Mexico, follow up on pick ups, deliveries and report and follow up with issues presented during transit and after shipments have been completed.
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
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