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Leidy Natalia

Top Rated

Customer Success Specialist

Colombia🇨🇴

$1,500–$1,999

About

Customer Success Specialist & Account Executive | 5+ Years of Experience in Customer Lifecycle Management and Sales Support

Industry Experience

Medical Equipment Manufacturing

Real Estate & Construction

Technology

Candidate Information

English Level

Professional Fluency (B2/C1)

Roles Qualified For

Customer Success Specialist
Account Executive
Customer Support Representative

Work Experience

Customer Support Representative

10/2024 - 01/2025

http://www.medtronic.com

Colombia

Supporting healthcare professionals, patients, and internal teams by responding to inquiries about medical devices, processing orders, managing product returns, and resolving issues efficiently. Ensure compliance with regulatory and quality standards, maintain accurate records in company systems, and deliver a high level of service that reflects Medtronic’s mission to improve patient outcomes.

Virtual Assistant

11/2023 - 10/2024

https://jmorealestateagent.wixsite.com/website

Colombia

- Managed daily email correspondence and

scheduling, ensuring timely follow-ups and client

satisfaction.

- Coordinated and scheduled property showings, open

houses, and client meetings.

- Organized and maintained digital filing systems,

ensuring easy access to contracts, property listings,

and client information.

- Assisted in managing client databases, keeping

information accurate and up to date using CRM

software.

- Provided exceptional customer service by

promptly addressing inquiries from potential

buyers, sellers, and existing tenants.

Operations Coordinator

07/2021 - 11/2023

https://www.leangroup.com/?utm_source=linkedin&utm_medium=LinkedIn+LSG&utm_campaign=SM+Accounts

Colombia

Logistics Coordinator:

Track and trace shipments in USA, Canada and Mexico, follow up on pick ups, deliveries and report and follow up with issues presented during transit and after shipments have been completed.

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

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