Liana

Partner Connection Manager / Deal Acceleration Specialist.:

As a Partner Connection Manager, I specialize in cultivating and strengthening strategic alliances that drive growth, innovation, and mutual success. I thrive on building meaningful relationships with key partners, aligning objectives, and creating collaborative solutions that deliver tangible value. With a focus on communication, trust, and long-term impact, I help partners unlock their full potential through tailored support, insights, and shared vision. as DAS - Is the same role.

I was responsible for ensuring client satisfaction and the accuracy of service payments. My role involved managing client relationships, and ensuring that companies working with or leaving Terraboost were properly posted at various supermarkets and gyms. I maintained a list of over 200+ business locations, providingthe control and organization of the posts.

As a Customer Success Managaer with a proven track record in successfully implementing and managing the Smarnet Total Care (SNTC) Portal within Cisco's Customer Success Division. Skilled in overseeing the entire lifecycle of the SNTC Portal, from initial implementation to ongoing support and optimization. Key achievements include seamless project implementation, customer onboarding, system configuration, training program development, and performance monitoring. Possesses strong communication, analytical, and organizational skills, with a focus on driving customer success and maximizing value from Cisco solutions. A dedicated professional with a passion for delivering exceptional results in fast-paced environments, working with more than 300+ accounts under my management.