Lileth
Customer Success
$1,411.76 - $2,352.94
About
Customer Service Professional | 8+ Years in Client Support, Sales & Administration | Zendesk, Gorgias, HubSpot, Shopify
Industry Experience
Customer Service Agency
Food Order Management Software
Professional Services
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Customer Support Representative
08/2025 - Presenthttps://audienhearing.com
As a Customer Support Representative (or Customer Service Associate), I am the frontline support for individuals seeking help with their hearing aid products. I assist with inquiries, troubleshooting, product education, and ensuring a positive post-purchase experience. Your role is key to maintaining customer satisfaction and supporting Audien Hearing’s mission.
Customer Support Representative
05/2025 - 09/2025https://www.boatsetter.com
As a Customer Service Representative at Boatsetter, I served as the primary point of contact for customers, ensuring a seamless and positive experience from inquiry to post-booking support. My role involved resolving issues, providing product guidance, and supporting both boat owners and renters to enhance satisfaction and loyalty.
Customer Support Representative
04/2021 - 01/2025https://www.gigcxmarketplace.com
Worked as a Customer Service Representative supporting the Pizza Hut franchise through the Gig Marketplace platform, handling customer orders, ensuring accuracy, and facilitating seamless communication between customers and stores.
Sales Representative
02/2019 - 04/2020https://www.ihg.com
Jamaica
Worked as a Sales Representative for IHG, focusing on promoting and selling hotel rooms to corporate and individual clients. Played a key role in driving revenue, building client relationships, and ensuring guests had access to the best accommodations across the IHG portfolio.
Licenses, Certifications & Awards
Basic Agent (Shopify)
Gorgias
08/2025
Time Management Fundamentals
LinkedIn Learning Community
08/2025
EF SET English Certificate 69/100 (C1 Advanced)
EF SET
02/2025
Videos
Candidate has no videos yet.
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