Lilian
Project Manager
$1,176.47
About
Industrial Engineer with over 8 years of professional experience in project management, operational coordination, and process improvement.
Industry Experience
Food & Beverage Manufacturing
Management Consulting
Data Quality & Management Agency
Customer Support Teams Agency
Business Consulting & Services
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote, Hybrid
English Level
Professional Fluency (B2/C1)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Client Support Coordinator
03/2023 - 03/2025https://sofitel.accor.com
Australia
• Team leadership and operational coordination.
• Contribute to effective operations and business growth.
• Customer service management and service quality assurance.
• Supervision of hotel operations and ensuring service excellence.
Operations Manager
12/2021 - 09/2022https://eliteflower.com/
Colombia
• Lead multidisciplinary teams of 150 to 200 people.
• Design and manage operational work plans.
• Ensure compliance with the annual Budget.
• Prepare and present analytical and statistical performance reports for decision-making
• Lead multidisciplinary teams of 150 to 200 people.
• Design and manage operational work plans.
• Ensure compliance with the annual Budget.
• Prepare and present analytical and statistical performance reports for decision-making
Achievements
• Achieved over 100% budget compliance compared to the previous year.
• Reduced waste from 6% to 3%.
Process Improvement Specialist
06/2020 - 12/2021https://doneusebio.com/
Colombia
• Plan commercial and operational strategies focused on achieving objectives.
• Prepare and present analytical and statistical performance reports for decision-making.
• Develop and innovate new products to expand into new markets.
• Ensure compliance with the organisational Budget.
• Develop marketing strategies.
• Manage social media and brand visibility.
Achievements
• Increased sales of a new product by 45%.
• Optimised processing times by 30%.
Project Manager
06/2016 - 06/2020https://doneusebio.com/
Colombia
• Prepare and manage project budgets, ensuring appropriate resource allocation.
• Ensure compliance with established budgets through effective cost control.
• Implement improvements to increase process efficiency.
• Supervise and execute pilot projects and feasibility tests.
• Coordinate and negotiate with suppliers.
• Innovate and develop new products and processes.
Achievements
• Promoted from Project Coordinator to Lead of the Flower Dyeing Department.
Licenses, Certifications & Awards
Scrum Master Professional Certificate
Certiprof, LLC
12/2025 - 12/2028
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